word, pp, excel, crashes everytime differenttimes, but all the time

[troylair]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I used to be on 2004 but upgraded then to 2008. after the upgrade, i upgraded from leopard. my problem is the same and it occurred with 2004 on my old system, now on my new. i have deinstalled, and reinstalled. all updates have been done and i have been on the phone with microsoft on 15 different occasions. still nothing. they even sent me a new cd to download and i did this after i deinstalled the other one, but still happens. i am posting this just because i am in hopes to sooner or later find someone out there that has experienced the same freaking problem. this problem has caused me so much grief that i have stopped using microsoft all together and now only use google's open source tools which are limiting so say the least. but, they don't crash. anyone out there that hears my plea for HELP?

 

[John McGhie]

We can all "hear" your plea for help, but there's nothing we can do to help
you.

There are some applications you can install that will cause Microsoft Office
to crash.

There are some combinations of preference files you can produce by upgrading
from one version of an operating system to another that will cause Microsoft
Office to crash.

If you were to back up your hard disk, wipe it, and do a clean install,
chances are your problem would go away.

If you clean-install Mac OS X, then apply all of the updates, then
clean-install Office 2008 and apply all the updates, chances are Office will
run clean and stable for you.

If you then re-install your other applications, one by one, you may find out
which one is doing this.

Of course: there are things you can do in your documents that will also
cause crashes.

Sorry: When a computer goes bad, I believe it's best to begin with a
complete wipe and re-install, because you could spend the rest of your life
trying to find the problem without success.

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I used to be on 2004 but upgraded then to 2008. after the upgrade, i upgraded
from leopard. my problem is the same and it occurred with 2004 on my old
system, now on my new. i have deinstalled, and reinstalled. all updates have
been done and i have been on the phone with microsoft on 15 different
occasions. still nothing. they even sent me a new cd to download and i did
this after i deinstalled the other one, but still happens. i am posting this
just because i am in hopes to sooner or later find someone out there that has
experienced the same freaking problem. this problem has caused me so much
grief that i have stopped using microsoft all together and now only use
google's open source tools which are limiting so say the least. but, they
don't crash. anyone out there that hears my plea for HELP?

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]

 

[CyberTaz]

Have you tried creating a new User Account & running the Office apps it it?

Also, hold the Shift Key while launching the apps from the Dock.

Try logging in while holding the Shift Key.

What are the results for each of those methods?

Regards |:>)
Bob Jones
[MVP] Office:Mac