J
Javier Minero
Hello all,
First of all, this post might be a bit off topic, but I haven't found a
better place to post it.
Some of my users are reporting some very strange stuff going on with Word.
It seems that, sometimes, word is printing older versions of the document
which is currently opened and displayed on screen. At first, I thought this
was due to the user printing out a auto-saved version of this same document,
so I just called their attention to the title of the document, and asked
them to be sure that this was not the case. Today, I am getting the same
report. I went down, sent a printout of the displayed on screen version, and
to my surprise, the printed out version comes out differently. Documents are
fairly complex, ranging from 50-200 pages. Fancy graphics and pictures are
included.
Please note, it is only the printed version of the document which comes out
differently, when saved, the document itself is the same, the changes do
save and open up correctly. My hunch is that some older cached version is
being sent to print, but I have not been able to locate any suspicious
setting.
The setup is the following MS Word 2000 SP1, computer is running Win98SP2,
print out is done through the network to a HP LJ 4600 printer (driver 4.14)
(print server is an Win NT4 SP6a).
Any ideas will be greatly apreciated
Javier
First of all, this post might be a bit off topic, but I haven't found a
better place to post it.
Some of my users are reporting some very strange stuff going on with Word.
It seems that, sometimes, word is printing older versions of the document
which is currently opened and displayed on screen. At first, I thought this
was due to the user printing out a auto-saved version of this same document,
so I just called their attention to the title of the document, and asked
them to be sure that this was not the case. Today, I am getting the same
report. I went down, sent a printout of the displayed on screen version, and
to my surprise, the printed out version comes out differently. Documents are
fairly complex, ranging from 50-200 pages. Fancy graphics and pictures are
included.
Please note, it is only the printed version of the document which comes out
differently, when saved, the document itself is the same, the changes do
save and open up correctly. My hunch is that some older cached version is
being sent to print, but I have not been able to locate any suspicious
setting.
The setup is the following MS Word 2000 SP1, computer is running Win98SP2,
print out is done through the network to a HP LJ 4600 printer (driver 4.14)
(print server is an Win NT4 SP6a).
Any ideas will be greatly apreciated
Javier