word problem

C

Cliff

Hi
My problem is on my office 97, when i click to open a new word document i get this mesage "cannot open templates on the work group templates & location you selected".I click ok and the new office document shows, i click to open new word document the blak document shows but then i imedieatly get winword error message "this programe has performed an illegal operation and will be shut down if the p[roblem persists contact the program vendor" When iclose thi s i am left with a blank screen.
Thanks for any help
Cliff
 
B

Beth Melton

Hi Cliff,

First go to Tools/Options/File Locations and check your path for the Workgroup templates. If the location does not exist then click Modify and either change it to a new location or delete the path in the Modify dialog box to remove it.

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Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/
 

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