Word problems 2003 and 2007 version - they won't work

[Edward l]

hey everyone
both on my main computer and my brothers laptop word isnt working! its so
annoying!
on my desktop PC i have windows xp and word 2003. after getting a virus
which stopped the internet from working i had to do a system restore - which
got rid of the virus. but when i click on word it says that "this shortcut
only applies to installed products", and when i go to word through program
files it says "this product is not installed on this user" - but there is no
setup thing i can press - will i need the disc maybe?

on my bro's laptop he got the same virus and did a system restore - word
works - however it is re-asking for the code - which no longer works, so he
cannot do anything on word.
can anyone help?

 

[Graham Mayor]

You will have to repair Word and for that you will almost certainly need the
setup files on the installation disc.

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Graham Mayor - Word MVP


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