word product id

N

Nancy

For some reason when I try to open word. It tells me it
is installing then ask for 25 key code. I put in the code
that is on the side of my computer Product id code and
then I get...This is an invalid key code. I called dell
no help. told me to buy new software!! This is a year old
I have windows xp. anybody know how to take cae of this
problem?? Thanks
 

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