Word Reader can be patched with hotfix

[Andy]

I have got the free Word Reader.

When I apply a MS hotfix to it (using the MS installer on the Windows
update site) then the hotfix will not install.

It seems as if the hotfix believes I have a false serial number. But
Word reader has no user-entered serial number as it is free.

How can I get around this?

 

[Jay Freedman]

I couldn't find any reference to any hotfixes that apply to the Word reader.
Furthermore, Microsoft never posts hotfixes on Windows Update -- you always
have to call Product Support to get a specific download address. Can you
supply the number of the KB article that describes this "hotfix"?

If the hotfix you have actually applies to Word itself rather than the
reader, then it's no wonder that it won't install! The reader is _not_ the
same as Word.

--
Regards,
Jay Freedman
Microsoft Word MVP
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