Word Remote Home Folders save issue (aka, Word cannot save to AFP, SMB, etc) -- workaround included.

  • Thread starter Rob Daly [MSFT]
  • Start date
R

Rob Daly [MSFT]

This post covers the scenario where Word cannot save to a remote home folder
from a Tiger client through both SMB and AFP.

Apple has diagnosed the problem to a bug (or implementation issue) with bit
range-locking. The ETA for a fix in unknown at present (I will post here
again when I have any public information). Hovever, a workaround has been
provided for the AFP only side of the issue.

GARGANTUAN CAVEAT:
Employing this workaround may cause file corruption when the server is set
up for file sharing over both AFP and SMB (in fact just more than one
protocol). Bit locking is used to *prevent* this file corruption, so it is
ill-advised to try this workaround if this is your setup.

If you do not use multi-protocol file sharing, then this workaround should
fix the problem until Apple can release a more complete fix:

1. Launch Terminal (Applications/Utilities/Terminal
2. Run this command:
sudo defaults write /Library/Preferences/com.apple.AppleFileServer
lock_manager -bool NOeverybody connected off


--
Rob Daly
Macintosh Business Unit
Word Test

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