Word .rtf sent as email attachment does not work

[fogharty]

I am helping someone edit a document that is a Word .rtf file. She
tried emailing the file to me as a backup, and the attached file does
not come through correctly. We have already email each other attached
files before with no problem. She is panicking because she needs to
submit the file to her publisher via email attachment and wonders if
they will receive

She is using Word X, and I have tried looking at the attachment in
both Word X and Word 2004. She is sending the email via Mail, and my
email program is an old version of Netscape Messenger 4.7, BUT I also
tried viewing and dl the attachment using web mail and there's no joy.

When I look at the email via web mail, what I see is four attachments:

2 [no description] message/rfc822 174.27 KB
2.1.1 DOCUMENT.rtf application/applefile 0.11 KB 2.1.2 DOCUMENT.rtf
text/rtf 171.27 KB
Message Source

When I open the .rtf file in Word, all I see is:

ˇdeff0Tahoma;


I can "Recover All Text" and the content is there, mixed in with all
kinds of gibberish.

I don't know how her encodings are set on her Mail, but again, we have
been able to send each other files previously (including an earlier
draft of THIS file), will no problem.

Should she try to send it as an .doc? (the publishers are
requiring .rtf)

Any help or suggestions will be greatly appreciated. She is freaking
out. Thanks

 

[CyberTaz]

First thing to try is to right-click the file icon (in a Finder window) &
zip it - send the zipped copy as an attachment. Some mail servers are
hacking attachments to bits on the pretext of "security" issues. It most
likely isn't the fault of the email client on either end.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

I am helping someone edit a document that is a Word .rtf file. She
tried emailing the file to me as a backup, and the attached file does
not come through correctly. We have already email each other attached
files before with no problem. She is panicking because she needs to
submit the file to her publisher via email attachment and wonders if
they will receive

She is using Word X, and I have tried looking at the attachment in
both Word X and Word 2004. She is sending the email via Mail, and my
email program is an old version of Netscape Messenger 4.7, BUT I also
tried viewing and dl the attachment using web mail and there's no joy.

When I look at the email via web mail, what I see is four attachments:

2 [no description] message/rfc822 174.27 KB
2.1.1 DOCUMENT.rtf application/applefile 0.11 KB 2.1.2 DOCUMENT.rtf
text/rtf 171.27 KB
Message Source

When I open the .rtf file in Word, all I see is:

?deff0Tahoma;


I can "Recover All Text" and the content is there, mixed in with all
kinds of gibberish.

I don't know how her encodings are set on her Mail, but again, we have
been able to send each other files previously (including an earlier
draft of THIS file), will no problem.

Should she try to send it as an .doc? (the publishers are
requiring .rtf)

Any help or suggestions will be greatly appreciated. She is freaking
out. Thanks

 

[fogharty]

I forgot to mention, she's on a Mac and I'm on a Mac, but I know of a
good shareware called Zipit that might do the trick...Thanks!

Although why were we able to send files previously with no problem?
The luck of the draw? Some edit we made alerted the mail server?

Fogharty

 

[Daiya Mitchell]

OS X macs can zip files, it's built in, no need for shareware.
Control-click is the same as right-click, with a one-button mouse. This
is a Mac group you posted to.

 

[CyberTaz]

As Daiya indicated there is no need for other s/w - just Control+Click (same
as right-click) the file... sorry if I was unclear on that I use a
multifunction trackball so sometiem I refer to the PC-type terminology.

Re the origin of the problem I doubt that it is anything caused by editing.
If I'm accurate in my assessment it is due to the rules having been changed
in the email delivery system.

 

[fogharty]

Thanks all,

Sending the attachment as a .zip archive worked.
(And, dumb me, I didn't know that was a built-in feature since I've
always used stuffit, myself).

 

[CyberTaz]

You're certainly welcome - glad it was that easy!