word save issue

S

Schulzy

I have Micrososft Office professional plus 2007 installed on my laptop and I
am running Windows Vista. For 6 months I have had no issues with Word but
now I cannot save new documents at all. When I create a new document and
type a few lines and click on Save As nothing happens at all. If I click
save it does not save anything and when I close the document and it ask to
save before I close if I click yes nothing happens. If I open a document i
have previously saved I can edit it and save but not save as something new.

I have checked many message boards and attempted many fixes. I have
uninstalled and reinstalled Microsoft Office, I have deleted and renamed
Normal.dot, I have deleted the registration Key and I have tried to log on as
a different user and use word, and I have searched for any spyware on the
compyter. None have worked so far, and it is very critical I fix this as I
am a student in a masters program. Thank you for any help you can give.
 
T

Terry Farrell

Usually, this is the Anti Virus. If you have NAV or Kaspersky, disable their
Office Plugin options.
 
S

Schulzy

I have McAfee antivirus running and can find no area relating to Office
Plug-in operations.
 
T

Terry Farrell

I don't use NAV, but it is somewhere under Advanced Options. If you cannot
find it, ask in a NAV Newsgroup.

Terry
 
S

Schulzy

I could not find it but I disabled the entire Mcafee antivirus and it still
does not work. I have seen many people with this problem on multiple threads
but none of the fixes seem to work.
 
T

Terry Farrell

As I suggested, ask in a NAV newsgroup about disabling the office plugin. I
presume everything is patched up to date?

Terry
 

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