Word settings won't hold

[John Craig]

I recently upgraded to Microsoft Office 2003 (student-teacher
edition), hoping in part to get rid of a persistent problem in which
my preference settings are constantly replaced by a consistent set of
settings that I never chose. I carefully uninstalled the old version
before installing the new one, but the problem persists. Nothing seems
to prevent this, not even going through the register (at great peril,
I know) and deleting all the references to Microsoft Office I could
find. Creating a new normal.dot template didn't help, either. I can't
figure what triggers this reversion to the unwanted settings. It
doesn't happen immediately, or upon any event I can identify, but it
never takes long. It either happens in the same computer session or
the next time I turn on the computer and open Word. Other Office
programs, Excel at least, don't seem to have this problem. Any
suggestions? Thanks.

John Craig
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[Terry Farrell]

This is usually a symptom of a badly written add-in and it is usually from
Adobe or Norton. Do you have Acrobat Writer installed?

 

[Andrea]

I was having a similar problem, and it seemed as if nothing I tried would
work, but finally a solution was offered and it works! You might want to
refer to the thread that began on December 3 called Reading Layout View in
the microsoft.public.word. docmanagement newsgroup to see various solutions
and the one that worked in my case. Good luck.

-Andrea

http://groups.google.ca/group/micro...98e2057176d/a969a34ebc465459#a969a34ebc465459

 

[John Craig]

I have Acrobat Reader, not Writer, as well as Norton Internet
Security. I looked for add-ins when I first encountered this advice
and found nothing for Adobe. I think there was one for WinFax, which I
deleted without making any difference. There are no add-ins listed
now, but the problem persists. Interesting that you should mention
Acrobat, though. That is another of my persistent problems. I can't
get any version of Acrobat Reader beyond v6.0 to load despite numerous
efforts to uninstall and reinstall various new versions.

This is usually a symptom of a badly written add-in and it is usually from
Adobe or Norton. Do you have Acrobat Writer installed?

John Craig
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[John Craig]

If I understand correctly, your problem was caused by a disk cleaner
that was too aggressive. I also use a disk cleaner, so I'll have a
close look at what it's doing. Thanks.

I was having a similar problem, and it seemed as if nothing I tried would
work, but finally a solution was offered and it works! You might want to
refer to the thread that began on December 3 called Reading Layout View in
the microsoft.public.word. docmanagement newsgroup to see various solutions
and the one that worked in my case. Good luck.

-Andrea

http://groups.google.ca/group/micro...98e2057176d/a969a34ebc465459#a969a34ebc465459

John Craig
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[John Craig]

Andrea, thanks again. The disk cleaner was indeed causing the problem.
I don't think I would ever have guessed it on my own. Not only is it a
simple solution, but it has the added elegance of explaining the
seemingly random occurrence of the problem. I had set Internet Cleanup
to run each time I closed Internet Explorer,

-jc

I was having a similar problem, and it seemed as if nothing I tried would
work, but finally a solution was offered and it works! You might want to
refer to the thread that began on December 3 called Reading Layout View in
the microsoft.public.word. docmanagement newsgroup to see various solutions
and the one that worked in my case. Good luck.

-Andrea

http://groups.google.ca/group/micro...98e2057176d/a969a34ebc465459#a969a34ebc465459

John Craig
(e-mail address removed)__________________________
Remove NOSPAM from address to reply.

 

[Terry Farrell]

Thanks from me too. That's the first I had noticed that Disk Cleaner was
causing normal.dot problems.

 

[Andrea]

I think that Disk Cleaner is terrific, but I don't know why the Office
plugin (.dct file) is written to clear options settings. I'm going to post
this issue on their web site.