Word show "The document is opened by another user"

[fankiha]

Dear all,

I have a problem when using the Microsoft Word. When my colleague is
modifing a document on the network. After that, when I try to open the
document. The MS Word said "The document is opening by another user".
Around few months ago, when I openned a document on the network and that's
opened by others. The MS Word shown "The document is opening by ****" (****
= the Name in the user information of MS Word). So is there anyone know why
my MS word only show "another user" instead of user name? Thanks a lot.

 

[Peter A]

Dear all,

I have a problem when using the Microsoft Word. When my colleague is
modifing a document on the network. After that, when I try to open the
document. The MS Word said "The document is opening by another user".
Around few months ago, when I openned a document on the network and that's
opened by others. The MS Word shown "The document is opening by ****" (****
= the Name in the user information of MS Word). So is there anyone know why
my MS word only show "another user" instead of user name? Thanks a lot.

This is a function of the operating system, not Word.