Word slow on performing tasks

[JulioJ]

Word 2002 SP3

Accessing commands from a menu item, e.g. Tools/Options or Tools/
Templates and Add-ins, take over 60 seconds to bring up the dialog
box. When the dialog box finally appears, there is also another 60
second wait when I press OK after making any changes.

I've performed the usual troubleshooting procedures--deleting
Normal.dot, deleting the Data subkey in the Registry, starting Word
from the command line with "/a." All to no avail. I have also had Word
performed a detect & repair.

All other applications run normally in my computer with 2 GB of RAM.

Your help would be appreciated.

 

[JulioJ]

Word 2002 SP3

Accessing commands from a menu item, e.g. Tools/Options or Tools/
Templates and Add-ins, take over 60 seconds to bring up the dialog
box. When the dialog box finally appears, there is also another 60
second wait when I press OK after making any changes.

I've performed the usual troubleshooting procedures--deleting
Normal.dot, deleting the Data subkey in the Registry, starting Word
from the command line with "/a." All to no avail. I have also had Word
performed a detect & repair.

All other applications run normally in my computer with 2 GB of RAM.

Your help would be appreciated.

Problem solved by uninstalling/reinstalling Office 10.

JulioJ