Word slow to open

[Dabbler]

I have a client running Office 2003 SP3. Word seems to take an inordinate
time to open simple documents... a new document with "this is a test" takes
10-15 seconds to open. I can see Winword.exe preloaded in the task manager,
it stays even when we close Word. Is there any way to speed this up? She
opens and closes many documents in a day.

I have read some other posts and have recreated normal.dot, deleted all temp
files with CCleaner and even added .doc as an exception to the Symantec
Endpoint antivirus scanner... still has made no difference. She is running
Windows XP with 2GB ram so it can't be memory.

Thanks for any help with this.

Michael

 

[Stefan Blom]

For general troubleshooting, see
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.