Word status bar missing edit view save and toolbar missing

M

Maggiep

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)

Not sure what I have done or if something has corrupted in word?

When I open word the status bar only shows the following.

WORD INSERT TOOLS WINDOW.

I cannot access toolbox and can only edit by going into word and preferences. Does anyone have any ideas how to restore the settings? I have dumped word and reloaded but it doesn't seem to make a difference so thinking it must be something I have done.

I would be able to work it out on a PC but MAC is a bit alien!!
 
C

CyberTaz

Although it's the normal strategy in the Windows environment I'm afraid
you've taken one of the least appropriate measures on a Mac: "dumped word
and reloaded". As you've found it fixes absolutely nothing because the files
most likely to be at fault aren't the program files themselves. In fact,
"dumping" is not the procedure even if reinstallation does happen to be
necessary. Further, the problem may very well be further complicated by
having done so because you've installed back to the base version on the CD.
If you haven't already done so you now need to apply the updates that have
been released since that disk was issued.

Assuming you can launch one of the Office apps go to its Help menu & select
Check for Updates. If more than one update is needed do not launch any
programs until after all updates have been applied and you run Disk
Utility - Repair Disk Permissions and you restart your Mac.

Once Office is updated to 11.5.4 launch Word. If the Menu (not Status Bar
:)) is still missing stuff go to the Tools menu & select Customize Toolbars
& Menus. [If the Tools menu is missing you can Control/Right-Click one of
the vertical separators on a docked toolbar to get into the Customize
dialog.] On the Toolbars page click the name (not the checkbox) of the Menu
Bar then click the Reset button. See if that is sufficient to restore it. If
not, post back for additional steps.
 
H

hdtodd

I apologize if it's not appropriate to barge into this discussion, but I seem to have a similar problem and this solution didn't work.

Symptom: toolbars do not appear at the top of documents when first opened (toolbar missing). I'm on Word 12.1.7 and so up to date with versions, but this problem has existed through several major updates.

When I open a new or old document, the toolbars don't appear at the top of the document. The document title bar is there, and immediately below it is the ruler bar. Toolbars are missing (not even blank space) even though Standard and Formatting toolbars are checked in the View/Toolbars list.

I can make the toolbars appear by going to View/Toolbars/ then unchecking one of them, "Standard" for example, then repeat and check it. The space for the toolbars is then inserted at the top of the document *but are blank*. Click on the document body, and the toolbars materialize.

This behavior is on only one account on my Mac. For the other accounts, toolbar behavior is normal. So it seems that the problem is not in the code but in parameters in this directory.

I looked at the various help and FAQ lists, and I tried this solution (View/Customize.../reset); I've deleted ~/Library/.../Normal.dotx and had it recreated, to no effect; I've copied the Normal.dotx file from a *working* directory, to no effect; I've edited and saved Normal.dotx to change several settings, including to make sure that toolbars are checked under View, and verified that the changes took effect, and they all did *except* to instantiate the toolbars at the top of newly-opened documents (again, the toolbars are checked under View but not visible at the top).

I've deleted every MS Office configuration file I can find in this directory and let Word recreate them all, again to no effect.

I literally have spent hours on this, since it's such a major annoyance every time I open a file in Word.

I had the feeling that it was a trivial setting that I just couldn't see anywhere (e.g., a setting under Word/Preferences/View), but I haven't been able to find it. Then I saw this posting -- and recent, too! -- and thought maybe it's not so trivial.

Anyone have a clue about how to fix this?
 
C

CyberTaz

Yours is a completely different situation. There's a virtually undocumented
feature introduced by Apple as a part of the document windows [which are
actually furnished by the OS].

Look for the oblong button at the right end of the document window's Title
Bar - Click it to Hide/Display the Docked toolbars.

Not a problem, but yes, it is inappropriate to "hijack" another thread -
especially so when the problem is not exactly the same in *all* respects.

The rule of thumb is that if you are not offering a suggestion/solution to
the original poster you should not REPLY to the thread. If the
problem/version/OS/Mac configuration/symptoms/behavior/etc. *are* exactly
the same, follow the conversation & try the suggestions offered. If those
solutions don't work for you your problem must be *different* in some way so
you should post a NEW message rather than a REPLY in the unrelated thread.
Make sure to state all particulars about your issue including your program &
OS version information In that way responders can more clearly focus on your
issue & it makes it clearer for everyone - including yourself - to follow
the conversations :)

HTH |:>)
Bob Jones
[MVP] Office:Mac
 

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