Word stops performing in Outlook

J

jlmiller

Client uses Word 2003 as their editor in Outlook 2003. This is on a Terminal
Service session. Whenever she attempts to send and e-mail or select a Word
document from the server she system freezes or stops performing. The weird
part is no one else is having the same issue and they all use the TS as their
main application. This happens sporadically so it's not consistent.
What I'm about to do is apply the latest SP3 to the entire Offfice Suite on
TS. Can anyone recommend any other area that might be the problem. I had
thought it may be her hardware, but I do not see how that could affect an
application in a TS session when the functions are on the TS server. Correct
me if I'm wrong.

Thanks
 

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