Word template security woes

[Mark CHP IMD]

I have an Access db that calls Word to create letters. I created a macro to
delete page breaks. MS Word as well as the macro are called from code in
Access. All of a sudden my customer can not run the macro. The macro along
with the db front-end reside on the users desktop and the data on a server
with linked tables. I have used the Word organizer to assure that the macro
is appropriately in the letter template (.dot). I have added the macro to the
normal.dot which resides on the user’s machine. I also added the template to
the user’s add-ins. I still have problems with the user having the macro
available. I reviewed online references. Using Win XP and Word 2002. Any
suggestions? Suicide not an option.
Thanks,
M

 

[Perry]

I still have problems with the user having the macro

available.

What is the problem?
The macro is available but .... (??)

You say: Macro is available. My question: Does it work?
If yes, error messages?
If no, how is the macro invoked?
From which template should the macro run?

Pls elaborate.

Just out of curiosity:
So Normal.dot is hosted on user's machine in yr situation but
What if the user logs in on another machine?
Don't you have problems with user's settings (styles ...etc) hosted in
normal.dot ?

--
Krgrds,
Perry

System:
Vista/Office Ultimate
VS2005/VSTO2005 SE

 

[Mark CHP IMD]

A macro inside a template failed to work after a user was given a new
machine. The template is located on the server. The macro is called through
code from an Access db. The code fails on the line where the macro is called
from within Access. The macro is embedded in the template and the new machine
should not effect its execution or so I think?
Thanks,
M