D
dminson
•Our template is stored on a server
•We have numerous folks in multiple call centers connected to our template
to access autotexts, etc.
•While numerous folks are connected to the template, we can currently
overwrite a .dot template (in both Word 2003 and 2007)
(Of course, folks can’t see the changes until they log out and back on to
Word 2003)
•Unfortunately, in Word 2007, we have not been able to overwrite a .dotm
template when anyone else is connected to it. We get a message stating that
the file is in use and can’t be overwritten.
Can anyone tell me why and suggest a way around it?
Details:
•yes, we must use a .dotm because template macros are an important part of
our workflow
•No, we can’t ask everyone to log out while we update the template
Thanks, Don
•We have numerous folks in multiple call centers connected to our template
to access autotexts, etc.
•While numerous folks are connected to the template, we can currently
overwrite a .dot template (in both Word 2003 and 2007)
(Of course, folks can’t see the changes until they log out and back on to
Word 2003)
•Unfortunately, in Word 2007, we have not been able to overwrite a .dotm
template when anyone else is connected to it. We get a message stating that
the file is in use and can’t be overwritten.
Can anyone tell me why and suggest a way around it?
Details:
•yes, we must use a .dotm because template macros are an important part of
our workflow
•No, we can’t ask everyone to log out while we update the template
Thanks, Don