A
Antonio Barrote
hi...
I have a client with a new Acer 4001LMi notebook with Windows XP
Professional, Office 2003 Professional and Proofing Tools 2003.
When he tries to write an email in Outlook using Word as email editor or
simply a Word document in French, Microsoft Word terminates and logs the
following event in event viewer:
Type: Error
Source: Microsoft Office 11
Event ID: 1000
Description:
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module mssp3fr.dll, version 1.7.2.28, stamp 3f155d46, debug? 0,
fault address 0x00022f17.
But, when writing in any other language, the problem doesn't occur...
can anybody help me?
thanks
antonio
I have a client with a new Acer 4001LMi notebook with Windows XP
Professional, Office 2003 Professional and Proofing Tools 2003.
When he tries to write an email in Outlook using Word as email editor or
simply a Word document in French, Microsoft Word terminates and logs the
following event in event viewer:
Type: Error
Source: Microsoft Office 11
Event ID: 1000
Description:
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module mssp3fr.dll, version 1.7.2.28, stamp 3f155d46, debug? 0,
fault address 0x00022f17.
But, when writing in any other language, the problem doesn't occur...
can anybody help me?
thanks
antonio