word tool and file access

J

john

the only thing i can suggest is to remove word and all
office programs. be sure to save your normal.dot file
someplace else and note what subdirectory it is in before
removing word in the event you have stored a bunch of
macros in there or made changes to your toolbar that you
don't want to setup again. also save any templates in a
secure place. then reinstall office. then reinstall
word. check that you can access the problem areas. then
copy normal.dot to the proper subdirectory and make sure
it is loaded.
 
M

Mike Williams [MVP]

john said:
the only thing i can suggest is to remove word and all
office programs. be sure to save your normal.dot file
someplace else and note what subdirectory it is in before
removing word in the event you have stored a bunch of
macros in there or made changes to your toolbar that you
don't want to setup again. also save any templates in a
secure place. then reinstall office. then reinstall
word. check that you can access the problem areas. then
copy normal.dot to the proper subdirectory and make sure
it is loaded.

John

Although you may be trying to be helpful - you have posted your response as
a new thread so it is not clear what problem you are addressing.
Unpunctuated posts are as hard to read as those written in all caps.
Reinstalling Word/Office rarely fixes problems centred on
template/registry/document, proofing tool or external app issues - and that
covers most ofn what is seen.

Mike
 
T

TF

This sounds pretty drastic. What is this suppose to be solving?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

the only thing i can suggest is to remove word and all
office programs. be sure to save your normal.dot file
someplace else and note what subdirectory it is in before
removing word in the event you have stored a bunch of
macros in there or made changes to your toolbar that you
don't want to setup again. also save any templates in a
secure place. then reinstall office. then reinstall
word. check that you can access the problem areas. then
copy normal.dot to the proper subdirectory and make sure
it is loaded.
 

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