Word tries to connect to mystery address on the Web

[joedotcom]

Hello,

I recently updated office with the latest service pack
and additional Word updates from Microsoft. Now, every
time I try to start up Word it loads very slowly and my
firewall tells me its trying to connect to a mysterious
address on the web. After doing a whois i discovered the
ip belongs to Verisign.

I also noticed that this only happens when I'm connected
to my office network, not when I use the laptop at home.
Its a pain because opening word triggers my office proxy
server and dials my ISP every time. I also have Adobe
Acrobat Pro 6 and NAV 2003 installed, but I don't know if
that's relevant.

TIA for any replies.

JDC

 

[Beth Melton]

It could be caused by Adobe. I believe they digitally sign their
add-in and Word may be attempting to verify the electronic signature
with VeriSign.

Perhaps someone with a little more knowledge will jump in here and
provide more details.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/