C
cmdicey
When I launch Word the memory usage quickly climbs to 130 + MB RAM. I have
found through much testing that this is related to the DHCP Client. When I go
into administrative tools and services and turn the service off Word acts
normal. This is only a problem with Word. It does not happen to any other
Office products. This is happening to several users on the network but not
all users. The users don't have everything in common (same programs or
hardware). Have tried spyware removal tools (ad-aware, spybot, hijackthis),
have done virus scans (system clean), have done defrag, have done an Office
repair and none of these have helped. Have copied the dhcp registry entries
from a good machine and imported them to a machine with the problem (no
luck). Have used Microsoft's tool to fix tcp/ip stack. Have deleted and
re-crated Normal.dot. The only thing that has worked is to recreate the user
profile. I just want to understand why this is happening to begin with and if
there is any other solution.
found through much testing that this is related to the DHCP Client. When I go
into administrative tools and services and turn the service off Word acts
normal. This is only a problem with Word. It does not happen to any other
Office products. This is happening to several users on the network but not
all users. The users don't have everything in common (same programs or
hardware). Have tried spyware removal tools (ad-aware, spybot, hijackthis),
have done virus scans (system clean), have done defrag, have done an Office
repair and none of these have helped. Have copied the dhcp registry entries
from a good machine and imported them to a machine with the problem (no
luck). Have used Microsoft's tool to fix tcp/ip stack. Have deleted and
re-crated Normal.dot. The only thing that has worked is to recreate the user
profile. I just want to understand why this is happening to begin with and if
there is any other solution.