Word v.X+EndNote

[Thierry Ollevier]

I am using OS 10.3.2, MS Office v.X (and have also run the updaters up
to 10.1.5), and Endnote 6.0.2.
When I try to format my bibliography (with instant formatting disabled
or not), Word crashes. Running EndNote 7 instead of EndNote 6.0.2 does
not solve the problem and leads to the same crash!
Thanks for any help and suggestions, and if I can clarify any of the
problem, please let me know. If responding by email, responses may be
sent either to (e-mail address removed)
Thanks a lot in advance.

Thierry Ollevier

 

[Corentin Cras-Méneur [MVP]]

Hi Thierry,

I am using OS 10.3.2, MS Office v.X (and have also run the updaters up
to 10.1.5), and Endnote 6.0.2.
When I try to format my bibliography (with instant formatting disabled
or not), Word crashes. Running EndNote 7 instead of EndNote 6.0.2 does
not solve the problem and leads to the same crash!
Thanks for any help and suggestions, and if I can clarify any of the
problem, please let me know. If responding by email, responses may be
sent either to (e-mail address removed)
Thanks a lot in advance.

You might have a corrupted Carbon Registration Database. You should try
going to the Microsoft folder in your preferences
(~/Library/Preferences/Micorosoft) and delete this file. Next time you
relaunch Word, the file will be re-created (startup should be sligthly
longer) and hopefully EndNote will work properly.

Let me know if ever your user folder is on a separate partition. This
causes EndNote integration to make Word crash all the time, but there is
a workaround.


Corentin

 

[shashank]

Hi

I've similar problem with endnote 6.0.2 . I am using Os 10.1.3. If endnote is added in the Add-ins then word crashes every 5 min. If I remove the endnote from the Add-Ins then it seems to be stable. Has anyone encountered similar problems. Do let me know if u have any suggestions

Thanks
Shashank

 

[Dayo Mitchell]

Hi Shashank,

*Lots* of people have encountered similar problems--you can use Google
Groups to search the microsoft.public.mac.* newsgroup archives for more
info. Note that the Add-in is nice, but you can still use Endnote without
the Add-in installed. Look up Endnote Help for how you would use it with a
word processor that isn't Word. Memories of postings past suggest removing
the add-in is the only workaround--you'll still have all the functionality,
just less conveniently.

Some people have said that EN 7 is more stable, other people say it still
crashes, but consensus seems to be that the EN 6 Add-in was a complete
disaster. EN 7 seems to mess up less consistently, but I think occasionally
people have reported having to remove the add-in with EN 7 as well.

I've no first-hand experience, but I'm sure others will chime in if I've got
anything wrong.

Dayo

 

[Corentin Cras-Méneur [MVP]]

Some people have said that EN 7 is more stable, other people say it still
crashes, but consensus seems to be that the EN 6 Add-in was a complete
disaster. EN 7 seems to mess up less consistently, but I think occasionally
people have reported having to remove the add-in with EN 7 as well.

I've no first-hand experience, but I'm sure others will chime in if I've got
anything wrong.

Most of the time, it is a problem with the Carbon Registration database
file in your Microsoft preferences. Delte the file and it should work
just fine (it will be re-created).

If your user account is on another partition than the boot volume, then
Word messes up the file every single time. The solution is to boot under
an account that's on the boot volume, launch Word and copy the CRD from
this account to the other accounts on the other partitions.
Word will be fooled by this properly configured CRD and shouldn't mess
with it.

As far as I am concerned, I see no difference between EN 6 and 7.

Corentin

 

[Martin]

You might have a corrupted Carbon Registration Database. You should try
going to the Microsoft folder in your preferences
(~/Library/Preferences/Micorosoft) and delete this file. Next time you
relaunch Word, the file will be re-created (startup should be sligthly
longer) and hopefully EndNote will work properly.

Let me know if ever your user folder is on a separate partition. This
causes EndNote integration to make Word crash all the time, but there is
a workaround.
[/QUOTE]
Coretin,

yes, I do have my user folder on a separate partition and Word crashes
about every second time I open a document with EndNote citations in it.
Making a quick change and saving the word doc right after opening can
prevent a crash. What's your workaround?

Cheers,
Martin

 

[Corentin Cras-Méneur [MVP]]

Coretin,

yes, I do have my user folder on a separate partition and Word crashes
about every second time I open a document with EndNote citations in it.
Making a quick change and saving the word doc right after opening can
prevent a crash. What's your workaround?

Hi Martin,

Sorry for the very late answer but I have been awway from any internet
access for quite a while.
Here is what you can do:

- Create another user account on your boot volume.
- launch Office from this new account
- copy the Carbon Registration Database (from
~/Library/Preferences/Microsoft) from the pref folder in this account
and place it at the same location in the pref folder of your own user
account (you should back it up too, just in case).

You should then be able to trash the temporary user account that you
created just for this purpose and launch Office from you own account.

The CRD created from the temporary account should be properly formatted
for your machine and Office shouldn't try to re-create it from your
account damaging it and making Word crash every time it tried to use an
external component.


Corentin