Word was unable to open the data source

[Tharmagon]

I have 2 computers at work that will not open any text
files as data sources for mail merge. All the other
computers will but these two won't. I can't find any
settings that are different and they all use the same
version of Office 2000.

Anyone any idea what is going on?

Thanks

 

[Peter Jamieson]

Could the difference be one of these:
a. the two computers have ODBC installed, and the others don't
b. all the computers have ODBC installed but there are different versions
c. as (a) or (b), but the ODBC text driver is present/absent/different
version?

 

[Guest]

That could be but how do I check?
Thanks

-----Original Message-----
Could the difference be one of these:
a. the two computers have ODBC installed, and the others don't
b. all the computers have ODBC installed but there are different versions
c. as (a) or (b), but the ODBC text driver is present/absent/different
version?

--
Peter Jamieson




.

 

[Guest]

If it helps Word on those computers can open the text file
as a document juct not as a mail merge source.

 

[Peter Jamieson]

OK, your other idea seems more likely.

 

[Peter Jamieson]

That could be the key. So
a. what exactly happens when you try to open the text file?
b. what happens if you check Word Tools|Options|Confirm conversions at
open, then try to open the text file? Specifically,
- which source type (Teext, Encoded text, ettc. etc.) is selected in the
dialog that (probably) appears?
- is the list of source types the same on the offending machines as the
non-offending ones?

 

[Tharmagon]

Thanks, I will try all of that, get the information a
repost.
Tharmagon

 

[Tharmagon]

What do you mean by "is the list of source types the same
on the offending machines as the
non-offending ones?" How do I check that?

Thanks
Tharmagon

 

[Peter Jamieson]

When you have checked Tools|Options|Confirm Conversion at open, when you try
to open a text file, you see a dialog box with a list of file types that
Word can convert from. So I was wondering if the list that you saw on the
"bad" machine was exactly the same as the list on the "good" machines. The
only way to compare the two is either to have the two machines side by side
or write down the contents of each list, but the lists are typically not
very long.

 

[Tharmagon]

Thanks I will check it.

-----Original Message-----
When you have checked Tools|Options|Confirm Conversion at open, when you try
to open a text file, you see a dialog box with a list of file types that
Word can convert from. So I was wondering if the list that you saw on the
"bad" machine was exactly the same as the list on the "good" machines. The
only way to compare the two is either to have the two machines side by side
or write down the contents of each list, but the lists are typically not
very long.

--
Peter Jamieson




.