Word will not open when I double click on a document

[Danielle]

A few weeks ago, I double clicked on a document to open
it in word, and it looked like it was starting up, when a
window popped up saying "microsoft word for windows has
encountered a problem and needs to close." I have
uninstalled and reinstalled word, upgraded my anitvirus,
which runs at least once a week, and contacted Dell,
where the most they could help me was telling me to type
winword /a into Run. That opens Word, but didn't solve
the problem. i still could not just double-click on a
file and have it open. They were unable to help me
further than that and told me to contact Microsoft.

I have no clue as to what the problem is, but this is the
second time it has happened to me on this system. Last
time, I had to back up everything and reinstall Windows
XP. Any help is appreciated.

 

[manoj]

I'm having exactly the same problem. Whenever I try to
start, word doesn't start and it prompts to send the
error report. There is no other clue about the cause of
the error. I've uninstalled and reinstalled a couple of
times. Rest of the Office products are working fine. It
just started happening just this week. It used to work
fine. Need help.....

 

[Suzanne S. Barnhill]

See http://www.mvps.org/word/FAQs/AppErrors/ReRegisterWord.htm. If problems
persist, see http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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