Word Will Not Open

L

Linda

I was working with 2 documents, cutting and pasting from
one to another when all of a sudden I got a window asking
whether I wanted to save changes to Normal(?) I
said 'no' and then I lost WORD, cannot open application
or any documents. I get error message that "Microsoft
Word for Windows has encountered a problem and needs to
close" I sent the error and was told to download office
updates 3 - I did - still get same error. I tried
repair, installed and unistalled and still the error.
Please help.

Aside, other users on this computer can get Word with no
problem, it is my sign-on (administrator) that cannot.
 

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