Precisely when does the error occur? Immediately after you click the
Save command? Prior to displaying the Save As dialog box?
Are you able to save documents if you start Word using the /a switch?
Go to Start/Run and run:
winword /a
Note the space before the forward slash.
This will start Word in a troubleshooting mode with all of the
application defaults and will not your personal preferences along with
any global templates/add-ins. If the error doesn't occur then the
first check for global templates/add-ins:
Go to Tools/Templates and Add-Ins and see if there are any global
templates or add-ins listed. If so they are located in one of your
Startup folders. The location of the Word\Startup folder can be found
under Tools/Options/File Locations and the Office\Startup folder can
be found in the Office installation path.. You can also use Windows
Search to local the add-in by the filename listed in the dialog box.
Take a look in each folder and if you find more than one file move
them one at a time and try duplicating the error after each file is
moved out of the folder until you determine which one is causing the
problem.
As of Word 2000, Word can have COM add-ins. COM are added via the
Registry rather than the Startup folders. To determine whether or not
you are using COM Add-In you can add the "COM Add-in" command to your
toolbar:
- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice
For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/