Word won't let me open

[Nitalottahelp]

Word won't let me open a DOC. that I typed 2 days ago. Says that it is
either in error or in another program? Don't understand that. I was told
that I need to download a viewer off-line? Is that right, and if so why. It
also won't let me reinstall Word 09 so I still have lost Office, PowerPoint
and Excel...What do I do?

 

[Graham Mayor]

Re-installing Word rarely achieves anything useful - but you should be able
to repair it from the original installation disc. The problms are however
more likely to be concerned with user setup files - especially the normal
template. See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.
It sounds as though the document in question is corrupt. Did you perhaps
save it to removable media?

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Graham Mayor - Word MVP


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