B
babz_1986
Really need some help on this problem..as don't know what to do next!
I have microsoft office 2007 on windows vista.. its always work fine,
until Sunday..
I went to load word, and it wouldn't work just froze on the load up
screen. I went into task manager where it said it wasn't responding so
ended the process. Obviously started word up again and this time it
asked me if I wanted to use word in safe mode so that I could diagnose
the problem. Clicked yes, and carried on writing my assignemnts for
college. Word crashed (luckily after I had saved) when I tried to open a
document. After again closing word through task manager I tried to open
the file that I had been working on.. and it would not load.. simply
comes up with "Windows cannot find
'C:\Users\Babz\Documents\PTLLS\assignment task 6.docx'. Make sure you
typed the name correctly, and then try again"
Decided that I would try and open windows (again in the safe mode) and
open the document that way. Again word froze and stops responding.
Tried to open a variety of word documents and always end up with the
same response.. Can only open word in safe mode..apart from a few times
last night when it allowed me to open word normally, but not letting me
load any documents.
Searched about on the web for help.. alot of mention about add-ins,
Normal.dotm and registry problems.. tried all the suggestions but
nothing has helped.. really need these documents and word to start
working by Sunday at the latest and feel a bit stuck on what to do
next..
Any suggestions or solutions would be great,
Thanks
I have microsoft office 2007 on windows vista.. its always work fine,
until Sunday..
I went to load word, and it wouldn't work just froze on the load up
screen. I went into task manager where it said it wasn't responding so
ended the process. Obviously started word up again and this time it
asked me if I wanted to use word in safe mode so that I could diagnose
the problem. Clicked yes, and carried on writing my assignemnts for
college. Word crashed (luckily after I had saved) when I tried to open a
document. After again closing word through task manager I tried to open
the file that I had been working on.. and it would not load.. simply
comes up with "Windows cannot find
'C:\Users\Babz\Documents\PTLLS\assignment task 6.docx'. Make sure you
typed the name correctly, and then try again"
Decided that I would try and open windows (again in the safe mode) and
open the document that way. Again word froze and stops responding.
Tried to open a variety of word documents and always end up with the
same response.. Can only open word in safe mode..apart from a few times
last night when it allowed me to open word normally, but not letting me
load any documents.
Searched about on the web for help.. alot of mention about add-ins,
Normal.dotm and registry problems.. tried all the suggestions but
nothing has helped.. really need these documents and word to start
working by Sunday at the latest and feel a bit stuck on what to do
next..
Any suggestions or solutions would be great,
Thanks