Word won't open

[labslave]

Just installed Office 2008 and all the programs will open just fine except for Word. The start screen with the product key comes up then I get an error message (below). I tried re-installing but it didn't help, what do I do?
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-01-23 15:34:34 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.0.071130
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

 

[John McGhie]

Eeewwww.... That's a nasty one. It's crashing before the application has
loaded. I think it may ("might") be Preferences.

Did you have Office 2004 on that computer before?

If so, run the Office Remover tool from the Office 2004 CD, then delete the
folder /Users/~/Library/Preferences/Microsoft/Office 2008/ and try Word
again.

Sorry, but it's difficult to know what has happened there...

Cheers

Just installed Office 2008 and all the programs will open just fine except for
Word. The start screen with the product key comes up then I get an error
message (below). I tried re-installing but it didn't help, what do I do?
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-01-23 15:34:34 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.0.071130
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[labslave]

I think that had Office X on the machine before but I can give it a try.

 

[Francisco Cuevas]

With the Office Remover of Office 2004 CD I delete the Office 2004 (not 2008) and work it.
Thanks!