Word: Wrong character in produced

R

RHB - Rick

A few days ago I transferred Office XP from my old computer to a new Dell
computer running Vista. I first transferred the program using PC Mover, but
that was not a complete success, so I unistalled it and then re-installed
from the original CD and then downloaded and installed all available updates.

Word seems to be working fine, except that for some reason after, I have
been working in it for a while it will for no apparent reason start
misinterpreting certain keystrokes. For example, {shift-3} produces a /
(slash) instead of an # and {shift-?} produces an É instead of the expected
question mark and pressing the same key without the shift produces a lower
case é instead of a /.

If I exit Word and restart, it works fine for a while before going silly.

The problem was originally limited to Word (i.e. when I started typing this
message keystrokes were having expected results, even though the same
keystrokes in Word were having the unexpected results).

Now that I have pasted the weird characters into this message, I am now
getting the same results when I press the keys -- É é instead of question
mark slash -- so whatever causes the problem seems to be transmissible by
cutting and pasting the characters from one application into another. But
cutting and pasting the weird characters into an Outlook e-mail message did
not seem to have any effect on its recognition of keys.

Suggestions would be appreciated.
 
T

Terry Farrell

Sounds like a language problem. Make sure that the keyboard and other
Windows Regional settings are correctly set up. Then run the Office Language
Tool and check that you have the correct language set as default.

Then open Word and check in Tools, Language, Set Language that the correct
language is selected and press DEFAULT. Close Word and make sure that
normal.dot is being saved correctly.
 

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