Word X crash when opening previous version

[Reyn Saunders]

I have Word X for Mac Service Release 1. When I try to open a previous
version of a Word document saved with Version Tracker, Word quits and I get
an error message from OS X: "The application Microsoft Word has unexpectedly
quit." There are 10-12 previous versions, and trying to open any of them
crashes the program. Prior to the crash, I had renamed the file using "Save
as...". Now there are two differently named files with identical version
histories. Only this file seems to cause a problem. I was able to restore a
previous copy from last October ported to the Mac from my Windows machine
(may it rest in peace), whose title began with "Backup of…" and it opened
previous versions OK. So did a backup whose title begins with "Bkup…" (the
Word X version); when I opened previous versions of this file after using
"Save as," this also worked OK.

Any suggestions on 1) What happened to this file, 2) How to fix the file so
recent versions can be opened, and 3) How to prevent this from happening in
the future? You can imagine the impact of finding that previous versions of a
document are effectively gone!

 

[Bob Buckland ?:-\)]

Hi Reyn,

You may want to also post this in the Word:Mac newsgroup
(link below)

=======
I have Word X for Mac Service Release 1. When I try to open a previous
version of a Word document saved with Version Tracker, Word quits and I get
an error message from OS X: "The application Microsoft Word has unexpectedly
quit." There are 10-12 previous versions, and trying to open any of them
crashes the program. Prior to the crash, I had renamed the file using "Save
as...". Now there are two differently named files with identical version
histories. Only this file seems to cause a problem. I was able to restore a
previous copy from last October ported to the Mac from my Windows machine
(may it rest in peace), whose title began with "Backup of." and it opened
previous versions OK. So did a backup whose title begins with "Bkup." (the
Word X version); when I opened previous versions of this file after using
"Save as," this also worked OK.

Any suggestions on 1) What happened to this file, 2) How to fix the file so
recent versions can be opened, and 3) How to prevent this from happening in
the future? You can imagine the impact of finding that previous versions of a
document are effectively gone! >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Microsoft Office:Mac newsgroups:

news://msnews.microsoft.com/microsoft.public.mac.office.word
or
http://microsoft.com/mac/community/community.aspx?pid=newsgroups

Microsoft Office:Mac products and updates
http://microsoft.com/mac

 

[Reyn Saunders]

Thanks for the quick reply. Unfortunately, when I try to post in the Google
Newsgroup beta using the Web interface, it accepts my Google login, but goes
back again and again to the same login screen, so that group is unusable for
now.

 

[TF]

Post directly to microsoft.public.mac.office.word for a better result.



: Thanks for the quick reply. Unfortunately, when I try to post in the
Google
: Newsgroup beta using the Web interface, it accepts my Google login, but
goes
: back again and again to the same login screen, so that group is unusable
for
: now.
:
: "Reyn Saunders" wrote:
:
: > I have Word X for Mac Service Release 1. When I try to open a previous
: > version of a Word document saved with Version Tracker, Word quits and I
get
: > an error message from OS X: "The application Microsoft Word has
unexpectedly
: > quit." There are 10-12 previous versions, and trying to open any of them
: > crashes the program. Prior to the crash, I had renamed the file using
"Save
: > as...". Now there are two differently named files with identical version
: > histories. Only this file seems to cause a problem. I was able to
restore a
: > previous copy from last October ported to the Mac from my Windows
machine
: > (may it rest in peace), whose title began with "Backup of…" and it
opened
: > previous versions OK. So did a backup whose title begins with "Bkup…"
(the
: > Word X version); when I opened previous versions of this file after
using
: > "Save as," this also worked OK.
: >
: > Any suggestions on 1) What happened to this file, 2) How to fix the file
so
: > recent versions can be opened, and 3) How to prevent this from happening
in
: > the future? You can imagine the impact of finding that previous versions
of a
: > document are effectively gone!

 

[Suzanne S. Barnhill]

You don't need to use Google Groups. See
http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups