Word X in office X Suite starts with VBA load error

[dreaming]

Hello,
Any help is appreciated. Thanks for reading on.

I am working with a client who uses Office X on OS 10.2.3. When opening
Word documents or Word by itself this error pops up.
---------------------
The Visual Basic Editor could not be opened for one of the following
reasons:
There may not be enough free memory to load the libraries.

Files may have been deleted or moved from their originally installed
locations.

The Visual Basic Editor has not been installed on this machine. To install
it, run the Microsoft Office Installer and choose Custom Install.
---------------------

This Microsoft KB article identifies the problem.
http://support.microsoft.com/kb/269900/en-us

I removed Office and all preference files I could find with the Find...
feature, rebooted and re-installed Office. Now, logged in as the root
account, Word loads properly without any errors. The user account that was
problematic before is _still_ problematic, with the same error. This user
is in the Admin group. Does anyone know what the permissions difference
might be between root and an admin member that might cause this error, or am
I chasing a red-herring? Seeing it work with the super-user usually means
it is installed properly and there is a different configuration issue
elsewhere.

Any help is appreciated - I'm on my last touchy nerve with this machine.

:Co

 

[John McGhie]

The one you *didn't* remove is the Word Normal Template, and that's probably
where the difficulty is.

Basically, the man has a PC VBA macro in "one of" his templates. Since the
problem occurs for "all" documents, it's either Normal, or one of the
templates in the Add-Ins box, which probably means the template itself is in
the Office/Startup/Word folder.

Hope this helps

Hello,
Any help is appreciated. Thanks for reading on.

I am working with a client who uses Office X on OS 10.2.3. When opening
Word documents or Word by itself this error pops up.
---------------------
The Visual Basic Editor could not be opened for one of the following
reasons:
There may not be enough free memory to load the libraries.

Files may have been deleted or moved from their originally installed
locations.

The Visual Basic Editor has not been installed on this machine. To install
it, run the Microsoft Office Installer and choose Custom Install.
---------------------

This Microsoft KB article identifies the problem.
http://support.microsoft.com/kb/269900/en-us

I removed Office and all preference files I could find with the Find...
feature, rebooted and re-installed Office. Now, logged in as the root
account, Word loads properly without any errors. The user account that was
problematic before is _still_ problematic, with the same error. This user
is in the Admin group. Does anyone know what the permissions difference
might be between root and an admin member that might cause this error, or am
I chasing a red-herring? Seeing it work with the super-user usually means
it is installed properly and there is a different configuration issue
elsewhere.

Any help is appreciated - I'm on my last touchy nerve with this machine.

:Co

--

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me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410