Word X/Panther upgrade causes page shift

[George Shea]

I upgraded to Panther recently. Prior to the upgrade, Word X worked
perfect. Now when I go to print a document, everything is shifted over to
the left about an inch, which causes the left margin to be huge and the
right side of the text gets cut off. Margin settings for Word look normal
and haven't been changed at all by me. Everything appears normal on the
screen.

I'm printing on an HP LaserJet 1300. Panther is 10.3.1, Word has had the
10.1.5 update applied.

Any suggestions on what is causing this and how to fix it?

shea

 

[Elliott Roper]

I upgraded to Panther recently. Prior to the upgrade, Word X worked
perfect. Now when I go to print a document, everything is shifted over to
the left about an inch, which causes the left margin to be huge and the
right side of the text gets cut off. Margin settings for Word look normal
and haven't been changed at all by me. Everything appears normal on the
screen.

I'm printing on an HP LaserJet 1300. Panther is 10.3.1, Word has had the
10.1.5 update applied.

Any suggestions on what is causing this and how to fix it?

You have probably had some long forgotten printer settings undone when
your Panther install reset a printer PPD to default.

Things seem to be a bit different with the black cat.
The print monitor seems to have snuck into system preferences "Printer
Setup Utility" Make sure that the default page size has not changed
between say US Letter and A4.
Back in Word Page Set-up settings->Microsoft Word ->Margins might need
playing with again.

Is it me, or do all the margin problems seem to come with hp printers?
(Maybe they have 99% of the market, and are actually ok really)

I'm using a cheapy Brother colour printer and ir survived the upgrade
from spots to black with style.

 

[Beth Rosengard]

You have probably had some long forgotten printer settings undone when
your Panther install reset a printer PPD to default.

Things seem to be a bit different with the black cat.
The print monitor seems to have snuck into system preferences "Printer
Setup Utility" Make sure that the default page size has not changed
between say US Letter and A4.
Back in Word Page Set-up settings->Microsoft Word ->Margins might need
playing with again.

Is it me, or do all the margin problems seem to come with hp printers?
(Maybe they have 99% of the market, and are actually ok really)

I'm using a cheapy Brother colour printer and ir survived the upgrade
from spots to black with style.

Hi Elliott,

It does seem to be mainly HP problems. There have been several posts lately
about this and I don't know what to suggest. I've reproduced the most
recent one below. I don't know if you saw it. Does it strike any chords?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~
One current theory is that we are experiencing some kind of postscript
error. Apparently HP printers use postscript emulation to avoid paying
royalties to Adobe. Since we seem to be able to print after copying text
to textedit, then back to word, it indicates we might be stripping out
some kind of postscript formatting imbedded in the document. I have
tried changing fonts to try to eliminate potentially corrupt fonts, with
no change. That is why I thinkll it is a formatting issue. Even if a
postscript error is the problem, I currently do not know how to fix it.
Any ideas?

-Brian
~~~~~~~~~~~~~~~~~~~~~~~~~~~~

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

 

[Elliott Roper]

I'm using a cheapy Brother colour printer and ir survived the upgrade
from spots to black with style.

Hi Elliott,

It does seem to be mainly HP problems. There have been several posts lately
about this and I don't know what to suggest. I've reproduced the most
recent one below. I don't know if you saw it. Does it strike any chords?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~
One current theory is that we are experiencing some kind of postscript
error. Apparently HP printers use postscript emulation to avoid paying
royalties to Adobe. Since we seem to be able to print after copying text
to textedit, then back to word, it indicates we might be stripping out
some kind of postscript formatting imbedded in the document. I have
tried changing fonts to try to eliminate potentially corrupt fonts, with
no change. That is why I thinkll it is a formatting issue. Even if a
postscript error is the problem, I currently do not know how to fix it.
Any ideas?

-Brian
~~~~~~~~~~~~~~~~~~~~~~~~~~~~[/QUOTE]

It is possible, although my cheapy Brother printer is also using
'emulation'. The detour via textedit does point to a corrupted
document, but was Brian seeing the 'page shift' too?

I'd suggest to George that he tries printing to PDF to cut the problem
in half. Try selecting 'any printer' to PDF and to the hp too. It would
be interesting to print the resulting PDF with Preview.

(Preview in Panther is excellent by the way. It is about 100 times
faster and has a beautiful finder/iTunes-alike search facility. If your
work includes thumbing through manuals, Panther is worth the money for
Preview alone.

In Jaguar and earlier I found a way to trick my printer into very
narrow page margins, far thinner than the manual claimed it could
print, but so far - for Panther- I can't find/ can't remember, how I
did it.

 

[Beth Rosengard]

It is possible, although my cheapy Brother printer is also using
'emulation'. The detour via textedit does point to a corrupted
document, but was Brian seeing the 'page shift' too?

No. Various but different problems actually. I tend to throw all printing
problems into the same bag labeled "Issues that make my head spin and for
which I have no fixes" .

See the following post titled, "Word X (only) will not print" (no Re from
11/18 for the whole sordid history. (For some reason, the people responding
to the original post on this subject did not hit Reply, so you won't be able
to see it threaded.)

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>