G
gerry_frew
Hi,
I wonder if anyone can help me with this. Each time I run Word XP SP
and try to save or print I get an error message "Microsoft Word ha
encountered a problem and needs to close. We are sorry for th
inconvenience". The fault report contains the following:
Exception Information
Code: 0x00000fc4 Flags: 0x00000000
Record: 0x00000000c0000005 Address: 0x0000000000000000
The first module referenced in the error report is WINWORD.EXE
I've tried a deinstall followed by a reinstall but to no avail. I'v
also tried Word's Detect and Repair menu option - again no joy.
I would have no problem doing another deinstall/reinstall if I kne
what I had to do in between to ensure it would work. Any assistanc
with this will be very gratefully received.
Regards, Gerr
I wonder if anyone can help me with this. Each time I run Word XP SP
and try to save or print I get an error message "Microsoft Word ha
encountered a problem and needs to close. We are sorry for th
inconvenience". The fault report contains the following:
Exception Information
Code: 0x00000fc4 Flags: 0x00000000
Record: 0x00000000c0000005 Address: 0x0000000000000000
The first module referenced in the error report is WINWORD.EXE
I've tried a deinstall followed by a reinstall but to no avail. I'v
also tried Word's Detect and Repair menu option - again no joy.
I would have no problem doing another deinstall/reinstall if I kne
what I had to do in between to ensure it would work. Any assistanc
with this will be very gratefully received.
Regards, Gerr