Word XP text/font Problems

[Brent]

While using Microsoft Word XP, more and more we are
experiencing a problem with the text in word. When
scrolling through a typed document, all of a sudden text,
whether it is one paragraph, three or how many ever, it
turns into squares and a bunch of jibberish. We have
tried converting it back into different readable fonts,
but with no success. I was told that this might be a
virus from a few months ago, what virus may this be?

Thanks,
Brent

 

[Terry Farrell]

Brent

That's most probably the action of a virus - probably a Klez variant.

--
Terry Farrell - Word MVP




While using Microsoft Word XP, more and more we are
experiencing a problem with the text in word. When
scrolling through a typed document, all of a sudden text,
whether it is one paragraph, three or how many ever, it
turns into squares and a bunch of jibberish. We have
tried converting it back into different readable fonts,
but with no success. I was told that this might be a
virus from a few months ago, what virus may this be?

Thanks,
Brent

 

[Paea]

We paid for Microsoft support on this issue, apparently it is known. Unfortunately the article is poorly indexed (in my humble opinion) by keyword and hard to find. Here it is, enjoy: http://support.microsoft.com/?id=329366