Word XP "Unknown error 0X800A1007"

[Alex]

After working with a MS Word XP file for a while, an
error message pops up "Unknown error 0X800A1007". After
that it's impossible to save and/or close the file, had
to use the MS Application recovery utility.
Tried different Word files - the same story.
Searched the MS database - no answer.

 

[SC]

from http://techpolicy.typepad.com/tpp/2004/03/


Quick heads up. If your using endnotes as your bibliography program for
you thesis, this might help. Endnotes 6.whateva screws with Word if you
have Windows XP. Here's how to fix it.


Question 5: Since installing EndNote 6, Microsoft Word XP is running
slowly or freezing periodically. Word is reporting error messages such
as "Unknown Error 0x800A1007" or messages which indicate there are too
many edits or not enough resources/memory. Memory usage gradually
increases and the CPU usage climbs to 100% and stays there. I cannot
save my document and I have to use the Task Manager in order to quit Word.

Answer: There is a known problem that occurs with Word XP where the use
of certain smart tags in Word triggers a memory leak. Note that this
problem was fixed in EndNote 7, but here are the steps to resolve the
problem in EndNote 6:
In Word go to Tools / Options / File Locations, select Startup, and
click the Modify button. Note the path to the Word Startup folder as
indicated under the Look In dropdown box at the top of the window.
Now cancel out of this window, close Word (and Outlook, if running), and
navigate to this folder through Windows Explorer or My Computer. (Note:
If you cannot find the specified folder, your windows preferences may be
set to hide the folder. In Windows Explorer go to Tools / Folder Options
/ View tab and make sure that "Show hidden files or folders" is
selected). You should see at least two files in this folder:
EN6Cwyw.WordXP.wll & EN6CWYW.dot. If you do not see the .wll and .dot
file extensions, go to the Tools menu and select Folder Options / View
tab. Uncheck the box that reads "Hide file extensions for known file
types" and click OK. Remove EN6Cwyw.WordXP.wll and place it in the
Recycle Bin.
Now navigate to the EndNote 6 program folder (typically C:\Program
Files\EndNote) and locate a file called EN6Cwyw.wll. Make a copy of this
file and paste it into the Word Startup folder.
Now start Word again and you should be able to insert citations and work
with EndNote 6 and Word XP without it slowing down, freezing, or crashing.
While not strictly necessary, it is also a good idea to make sure you
have the latest updates from Microsoft installed (see
http://office.microsoft.com/productupdates/).

 

[Guest]

Thank you very much !!
That did it.
I also ran the on-line EndNote update from my current V
6.2 looking for Version 7, but kept getting message that
I'm "running the most recent version".
Thanks again,
Alex D.

 

[SC]

glad it's fixed.
take care

Thank you very much !!
That did it.
I also ran the on-line EndNote update from my current V
6.2 looking for Version 7, but kept getting message that
I'm "running the most recent version".
Thanks again,
Alex D.





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