Word2002-Emailing merged document (labels) to someone else to use

[Dommerdog]

I am not able to send a Word file containing the merged document (in this case, mailing labels created from Excel database) to someone else who wants to print/use them. I have printed and saved, but when I email the file, the recipients are getting nothing but a blank page

I have had this same trouble when somebody sends me a merged document

Any help would be appreciated

 

[Doug Robbins - Word MVP]

Hi Dommerdog,

Did you actually execute the merge? or just view and print the data from the
mailmerge main document?

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP

I am not able to send a Word file containing the merged document (in this

case, mailing labels created from Excel database) to someone else who wants
to print/use them. I have printed and saved, but when I email the file, the
recipients are getting nothing but a blank page.

 

[Dommerdog]

Hi, Doug. Thanx for your response. I executed the merge. Then I printed. I saved and closed. Then I emailed the file, and the recipient replied to ask if there was something special she needed to do to open the file since the label template was blank. I have always had this trouble, regardless of which computer I am using (work/home/other). I have had the same problem with merge documents (not necessarily labels) that someone else has sent me.

 

[Doug Robbins - Word MVP]

Before emailing the file, Press Alt+F9 and tell me what you see.

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP

Hi, Doug. Thanx for your response. I executed the merge. Then I

printed. I saved and closed. Then I emailed the file, and the recipient
replied to ask if there was something special she needed to do to open the
file since the label template was blank. I have always had this trouble,
regardless of which computer I am using (work/home/other). I have had the
same problem with merge documents (not necessarily labels) that someone else
has sent me.

 

[Doug Robbins - Word MVP]

I said Alt+F9, not Alt+Ctrl+F9.

The expected several pages of labels turning out to be only one page
indicates that you have not actually executed the merge; rather previewing
the result of the merge.

If you want to email the document to me, I will have a look at it.

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP

Hi, Doug. I opened the file and noticed (as a subsequent poster has

pointed out and as I have experienced before many times in the past) that my
several pages of labels is now only one page. Anyway, in the spirit of fun,
I did the alt-ctrl-F9 thing, and nothing happened. I've re-emailed it to
one of those to whom I'd tried to email the original and am awaiting her
reply to see what comes up (if anything on her end).

BTW, the only way I could get my labels was to go home, email my source

excel file to my office and regenerate the labels and print them myself
immediately after I'd merged them.

Thanx for staying with me on this. I've decided I want to get to the

bottom of this.