W
Wolfgang Meyer
Hello,
we have trouble using Word2003 SP2 with the inbuild duplex
capabilities of printers like HP Laserjet 5N.
The printer is connected with a WinNT4 printserver.
I installed several instances of the printer and shared them. Every
instance has its own settings, so e.g. one is for "normal" print and
another for "duplex".
The idea is to select the appropriate printer instance instead of
changing the printer settings. We are using this way for many years
But now with Word2003 the problem comes:
When I select the "normal" printer in print dialog there is a checkbox
"Manually duplex" (which is unchecked). That's ok.
Do I select the "duplex" printer this checkbox disappears. That's ok
too because the printer can handle the duplex itself.
But: The hidden selection seems to switch to "Manually duplex". Word
sends e.g. page 1 and 3 to the printer, opens the dialog to ask me to
turn the paper and then sends the pages 2 and 4 (or vice versa). The
result are two sheets of paper: page 1 + 3 and 2 + 4.
This has to be a bug I think, or am I wrong?
Is anybody here and found a solution for this problem?
Many thanks in advance for an answer.
Best regards
Wolfgang Meyer
we have trouble using Word2003 SP2 with the inbuild duplex
capabilities of printers like HP Laserjet 5N.
The printer is connected with a WinNT4 printserver.
I installed several instances of the printer and shared them. Every
instance has its own settings, so e.g. one is for "normal" print and
another for "duplex".
The idea is to select the appropriate printer instance instead of
changing the printer settings. We are using this way for many years
But now with Word2003 the problem comes:
When I select the "normal" printer in print dialog there is a checkbox
"Manually duplex" (which is unchecked). That's ok.
Do I select the "duplex" printer this checkbox disappears. That's ok
too because the printer can handle the duplex itself.
But: The hidden selection seems to switch to "Manually duplex". Word
sends e.g. page 1 and 3 to the printer, opens the dialog to ask me to
turn the paper and then sends the pages 2 and 4 (or vice versa). The
result are two sheets of paper: page 1 + 3 and 2 + 4.
This has to be a bug I think, or am I wrong?
Is anybody here and found a solution for this problem?
Many thanks in advance for an answer.
Best regards
Wolfgang Meyer