Word2008 does not launch

[BBRI]

I installed OfficeMac2008 (students/home) to G5/OS10.4.11. Exel & PowerPoint work good, BUT Word cannot start.
Error massage is as below. Is there any solution?
Thank you

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-01-29 11:47:15 -0800
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.0.071130
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0xffff8a50 in ( + 0x00000000)
# 2 0x008a517c in _wdCommandDispatch + 0x0057C374 (Microsoft Word + 0x008a417c)
# 3 0x008a6590 in _wdCommandDispatch + 0x0057D788 (Microsoft Word + 0x008a5590)
# 4 0x006f406c in _wdCommandDispatch + 0x003CB264 (Microsoft Word + 0x006f306c)
# 5 0x02a10e9c in _MsoFUnflattenFMWizData + 0x00000934 (MicrosoftOffice + 0x002eae9c)
# 6 0x02a10fa0 in _MsoFUnflattenFMWizData + 0x00000A38 (MicrosoftOffice + 0x002eafa0)
# 7 0x02a11308 in _MsoFindAndUpgradeFromRgFRU + 0x00000294 (MicrosoftOffice + 0x002eb308)
# 8 0x006f37b8 in _wdCommandDispatch + 0x003CA9B0 (Microsoft Word + 0x006f27b8)
# 9 0x00688224 in _wdCommandDispatch + 0x0035F41C (Microsoft Word + 0x00687224)
# 10 0x00af8188 in _wdCommandDispatch + 0x007CF380 (Microsoft Word + 0x00af7188)
# 11 0x00b00924 in _wdCommandDispatch + 0x007D7B1C (Microsoft Word + 0x00aff924)
# 12 0x02c01bbc in __WlmMain + 0x00000050 (MicrosoftOffice + 0x004dbbbc)
# 13 0x00ae5454 in _wdCommandDispatch + 0x007BC64C (Microsoft Word + 0x00ae4454)
# 14 0x000032c0 in __mh_execute_header + 0x000022C0 (Microsoft Word + 0x000022c0)
# 15 0x00002fc4 in __mh_execute_header + 0x00001FC4 (Microsoft Word + 0x00001fc4)
# 16 0xfffffffe in ( + 0x00000000)

PPC Thread State:
srr0: 0xffff8a50 srr1: 0x0200d030 vrsave: 0xfff80000
 xer: 0x20000000 lr: 0x008a517c ctr: 0x00000002 mq:0x00000000
  r0: 0x00000003 r1: 0xbfffcbf0 r2: 0x05fdd1d0 r3:0x060d2208
  r4: 0x0cfcbfc1 r5: 0x000006b8 r6: 0x00000010 r7:0x00000020
  r8: 0x00000030 r9: 0x0cfcc001 r10: 0x00000000 r11:0x0140ceb0
 r12: 0x060d2790 r13: 0xbffff1f4 r14: 0xbffff1ec r15:0x00000000
 r16: 0x00000000 r17: 0xbfffe96e r18: 0xbfffec50 r19:0x4d535744
 r20: 0x013d3a04 r21: 0x01410000 r22: 0x01410000 r23:0xbfffcd34
 r24: 0xbfffce58 r25: 0xbfffcc7c r26: 0x00000002 r27:0x00000010
 r28: 0xbfffd16c r29: 0xbfffce44 r30: 0x000006c0 r31:0xbfffd16c

Thread 1:

# 1 0x900411f8 in _mach_wait_until + 0x00000008 (libSystem.B.dylib + 0x000411f8)
# 2 0x90040fc4 in _nanosleep + 0x00000184 (libSystem.B.dylib + 0x00040fc4)
# 3 0x90040dec in _sleep + 0x0000008C (libSystem.B.dylib + 0x00040dec)
# 4 0x0179e5b0 in _MerpCreateSession + 0x00000A94 (merp + 0x000025b0)
# 5 0x0179dc98 in _MerpCreateSession + 0x0000017C (merp + 0x00001c98)
# 6 0x0179dd64 in _MerpCreateSession + 0x00000248 (merp + 0x00001d64)
# 7 0x0179e76c in _MerpCreateSession + 0x00000C50 (merp + 0x0000276c)
# 8 0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x900411f8 srr1: 0x0000f030 vrsave: 0x00000000
 xer: 0x00000000 lr: 0x90040fc4 ctr: 0x900411f0 mq:0x00000000
  r0: 0xffffffa6 r1: 0xf00807d0 r2: 0x01fc93c4 r3:0x0000004d
  r4: 0x45635b84 r5: 0x00000028 r6: 0x00000000 r7:0x00000000
  r8: 0x90041128 r9: 0x00000000 r10: 0x000f4240 r11:0xa0006c10
 r12: 0x900411f0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
 r20: 0x00000a07 r21: 0x00000002 r22: 0xf0080e08 r23:0x00000001
 r24: 0x901c0e50 r25: 0xf00808b0 r26: 0xa0010e50 r27:0xa0010e50
 r28: 0x0000004d r29: 0x45635b84 r30: 0xf00808a8 r31:0x90040e50

 

[Corentin Cras-Méneur]

I installed OfficeMac2008 (students/home) to G5/OS10.4.11. Exel &
PowerPoint work good, BUT Word cannot start.<br> Error massage is as
below. Is there any solution?<br> Thank you

That looks like a problem with the Word preference files....

You should try moving them to the desktop and see if you can launch Word
again. I suspect it tried to adopt the preferences you had in Word 2004
and they are incompatible,

Corentin

 

[BBRI]

It works after removing Word Setting (X) from preferences. Thank you very much.