word2k: crashes when you mouseover toolbar

B

bvags

whenever i mouseover 'file' or 'edit', i get a winword.exe
error, and word closes. i uninstalled, and reinstalled. i
updated office files ... same thing. anyone help on this
one? thanks ...
-b
 
B

Beth Melton

See if the problem occurs when you start Windows in Safe Mode. If it
doesn't then it could be caused by an incorrect or corrupt graphics
driver. Obtain an updated driver from the manufacturer's web site and
see if that rectifies the problem.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 

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