Word97 not starting

W

Winston Wong

Been using word97 on a dell ME machine for two years
now. Now, when I attempt to start Word; error message
pops up indicating that Word is not set, and must be set
up using the original CD. tried reinstalling;
uninstalling and resintalling with no results. Microsoft
suite is also on the computer. Could this be affecting
it?
..
 
B

Beth Melton

Hi Winston,

Have you searched for Winword.exe? If it isn't found then a missing
winword.exe is a symptom of Klez.

This article from the Symantec site contains a removal tool and
provides information on how to determine if you are infected since it
disables your virus scanner:
securityresponse.symantec.com/avcenter/venc/data/[email protected]

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 

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