words with apostrophes sent in message

[geezer]

contracted words with apostrophes sent in message are received with strange
characters in place of the apostrophes, I'm becomes I’m. What gives?

 

[Diane Poremsky [MVP]]

it's your character set/encoding - it's not supported by the recipient's
mail client. Are you using plain text or html?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[geezer]

Thanks Diane, we were using HTML the recipient is plain text, we changed to
that.....voila, problem gone.

it's your character set/encoding - it's not supported by the recipient's
mail client. Are you using plain text or html?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

contracted words with apostrophes sent in message are received with
strange
characters in place of the apostrophes, I'm becomes I’m. What gives?

 

[monopoly]

I have a similar problem. I typed a document in WordPad, which is rtf. My
computer saved it as a Microsoft Word file, but in rtf. I attached it to an
e-mail using Windows Mail. I sent it to a friend. He posted it on an e-mail
discussion group. Then, when I read my original document on the web site
that hosts the discussion group, I got the same weird characters for
apostrophes and quotation marks that the other person above described.

I wrote to my friend, asking him what he did to my document. He looked at
it on the site, and said that he didn't see any weird characters at all!
Just normal apostrophes and quotation marks.

Further, it's only in my own article that the weird characters appear. All
the other posts on the site look fine. But if they quote snippets from my
post, the quotations look weird, but the framing words are normal.

I tried a workaround; the next post I sent through my friend, I copied and
pasted into straight e-mail using Windows Mail. It came out fine on the
web-site; no weird characters. But it was unsatisfactory because the line
spacing was all whacked out.

I tried a third time. I wrote the original in Word Perfect instead of Word
Pad. I then converted it to Word Perfect rtf, and attached it to an e-mail.
My friend posted it to the site. Again, the weird characters were back, only
for apostrophes and quotation marks, and only for my posts.

It doesn't seem to make any difference whether the original font is Times
Roman or Arial.

What could be causing this strange phenomenon, and how can I fix it? It is
painful reading my own posts on the web, or quotations from them, because I
use a lot of "scare quotes", and many words look awful. I am hoping that no
one else on the list sees what I see; at least, so far, no one has
complained. But this has never happened to me before. I cut and paste all
kinds of stuff from various word processors onto various web sites, and all
characters come out clean. The only difference in this case is that I am
relaying the posts through a third party. Maybe that is what's doing it, but
I can't see how, and in any case, if he distorts my character set, why am I
the only one who sees the distortions? It can't be a coincidence that the
only computer in the world that sees the characters wrongly is the one on
which the message was first composed.

Any help would be appreciated.

--
monopoly

it's your character set/encoding - it's not supported by the recipient's
mail client. Are you using plain text or html?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

contracted words with apostrophes sent in message are received with
strange
characters in place of the apostrophes, I'm becomes I’m. What gives?

 

[Pat Willener]

This is really not an Outlook issue, but a general encoding/charset
issue, as Diane already pointed out in her earlier response.

In your case it may be caused by the RTF format you are using; we don't
know what internal encoding it is using. Why don't you just use a simple
text file (if no formatting is required)?

If formatting *is* required, then perhaps you would be better served
with HTML format, which is supported by all e-mail clients, as well as
e-mail discussion groups and newsgroups such as this one. You can use
Word (as well as many other editors) to save a document in HTML format.

HTML also lets you specify an explicit encoding/charset, which then
should also be specified in the e-mail your friend is posting to a group.