Wordviewer won't open Word to edit rtf file.

D

dennis

We have an application that merges some information into an rtf file and
opens it in Wordview. The user use to be able to chose "File" and then
"Edit document" and it would open MS Word to edit the document. Now it
gives a message that it can't find an editor for this file. The problem is
specific to this user becuase you can log onto the machine with a different
user and everything works fine. I have tried deleting the user's profile
and recreating it, but the problem persists. I have also checked the file
associations and everything is as it should be.

There must be a setting somewhere, associated with this user, that needs MS
Word set as the editor for Wordview. By the way, it is the 32 bit version
of Wordview.

Any suggestions appreciated.
Dennis
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top