Work Offline not working-Entourage 2008

[carneym]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

When I set Entourage 2008 to "Work Offline" and Send a message, I get a dialog box from Entourage that says "Do you want to connect to the Internet to complete this action?"
The choices are "Work Online" "Cancel" and "Connect".
I do NOT want to Work Online or Connect nor do I want to Cancel and lose the message.
What should happen is that the sent message is placed in the OutBox until my next connection.
Work Offline works fine for me in Entourage 2004, which uses Send Later to put messages in the OutBox.
How do I get Work Offline to work properly? Is there a setting I am missing?

--Carney Mimms

 

[Paul Robichaux [MVP-Exchange]]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

When I set Entourage 2008 to "Work Offline" and Send a message, I get a
dialog box from Entourage that says "Do you want to connect to the Internet
to complete this action?"
The choices are "Work Online" "Cancel" and "Connect".
I do NOT want to Work Online or Connect nor do I want to Cancel and lose the
message.
What should happen is that the sent message is placed in the OutBox until my
next connection.
Work Offline works fine for me in Entourage 2004, which uses Send Later to
put messages in the OutBox.
How do I get Work Offline to work properly? Is there a setting I am missing?

--Carney Mimms

Unfortunately, what you're seeing is the way Entourage is supposed to
work. It's a huge pain in the neck if you're, say, on an airplane and
cleaning out your inbox. One workaround is not to "Work Offline". If you
don't have a network connection, messages will just sit in the outbox
until you reconnect.

I've reported this to the product team, and I hope they'll fix it in a
future release.

Cheers,
-Paul

 

[Ed Kimball]

Unfortunately, what you're seeing is the way Entourage is supposed to
work. It's a huge pain in the neck if you're, say, on an airplane and
cleaning out your inbox. One workaround is not to "Work Offline". If you
don't have a network connection, messages will just sit in the outbox
until you reconnect.

I've reported this to the product team, and I hope they'll fix it in a
future release.

Cheers,
-Paul

Isn't another option to use "Send Later" instead of "Send"? I assume this
command works in 2008 as it does in 2004.

 

[Paul Robichaux [MVP-Exchange]]

Isn't another option to use "Send Later" instead of "Send"? I assume this
command works in 2008 as it does in 2004.

Honestly, I don't know-- "Send Later" doesn't seem to do anything for
Exchange accounts, and that's all I use Entourage with.

Cheers,
-Paul