G
gpmichal
Please help...
I'm tyring to use the Workbook_BeforeClose event in an Excel 2007
ThisWorkbook object. When the code sets the Cancel parameter to "True", the
workbook isn't supposed to close. For testing purposes, I used the following
code on several computers:
Private Sub Workbook_BeforeClose(Cancel As Boolean)
Cancel = True
End Sub
On my home computer, and others at work, the code works fine (the workbook
won't close). On some work computers, including my own, the workbook closes.
This is very frustrating.
All computers are using the same operating system; Windows XP Professional
Version 2002 SP3 and the same software; Office 2007 SP2 with Microsoft Office
Excel 2007 (12.0.6425.1000) SP2 MSO (12.0.6425.1000).
I don't want to uninstall and reinstall Office 2007 to try and correct the
issue becuase my local TSE at work doesn't want to have to do this to several
computers that are having the issue. He would rather find out what is
causing the issue and post a fix on the server for the users to install.
I've researched for hours on end trying to find out what might be causing
this but came up with nothing. I called Microsoft to see if they could help
but all they want to do is charge me $260 for an incident ticket. I'm upset
about that because the software was only installed on my computer in January
2009 and others, less than 2 weeks ago. I would expect a warranty to cover
the cost. They said that because the issue is occuring on computers
connected to a network and involves a macro, they have to charge for
Professional support.
Can anyone out there help?
Thanks for listening,
GPMichal
I'm tyring to use the Workbook_BeforeClose event in an Excel 2007
ThisWorkbook object. When the code sets the Cancel parameter to "True", the
workbook isn't supposed to close. For testing purposes, I used the following
code on several computers:
Private Sub Workbook_BeforeClose(Cancel As Boolean)
Cancel = True
End Sub
On my home computer, and others at work, the code works fine (the workbook
won't close). On some work computers, including my own, the workbook closes.
This is very frustrating.
All computers are using the same operating system; Windows XP Professional
Version 2002 SP3 and the same software; Office 2007 SP2 with Microsoft Office
Excel 2007 (12.0.6425.1000) SP2 MSO (12.0.6425.1000).
I don't want to uninstall and reinstall Office 2007 to try and correct the
issue becuase my local TSE at work doesn't want to have to do this to several
computers that are having the issue. He would rather find out what is
causing the issue and post a fix on the server for the users to install.
I've researched for hours on end trying to find out what might be causing
this but came up with nothing. I called Microsoft to see if they could help
but all they want to do is charge me $260 for an incident ticket. I'm upset
about that because the software was only installed on my computer in January
2009 and others, less than 2 weeks ago. I would expect a warranty to cover
the cost. They said that because the issue is occuring on computers
connected to a network and involves a macro, they have to charge for
Professional support.
Can anyone out there help?
Thanks for listening,
GPMichal