Workgroup templates

[Andy Laszlo]

Hello all,

I am having an issue with some legacy templates that have been created in
Word. They are on a server and the clients point to them over a UNC path.
This has been fine until recently when I decomissioned the server. The
decommissioned server is called 'Proliant'. I moved the templates to a new
server called 'Gateway' and then configured the clients Word to point to
\\gateway\templates in Tools>options>'File Loations'>'Workgroup Templates'.
However, all the legacy created Word documents have the path
\\proiant\templates embedded into them. This means it takes about 5 minutes
to open a document because it is looking for a server that is not there. I
can resolve this by going to tools>'templates and add-ins' and removing the
path \\proliant\templates from the document template section. The document
will now open without any problems.

This would be fine if I only had a handful of affected Word docs, but I have
over a thousand! Is there anyway to get around this? Surely it is a
configuration error on from my company as this would have affected loads of
people. I think that the templates date back to 1999!

Thanks
Andy

 

[Ed]

Hi Andy,

We've experienced the problem a few times with some of our customers'
networks but we don't know exactly what (if anything) controls whether some
sites get the problem and others (possibly) don't. What we have done in the
past is to write a VB6 program to wade through the document folders and, in
the documents' AttachedTemplate field, replace the old server name with the
new one.

For a bit more info regarding the issue, have a look at these threads:

http://groups.google.co.uk/group/mi...e4376?lnk=st&q=&rnum=3&hl=en#4e244a92ac4e4376

http://groups.google.co.uk/group/mi...d3d22?lnk=st&q=&rnum=1&hl=en#0134d21aaced3d22

Regards.

Ed

 

[Pat Garard]

?
Handy Andy meets Mr Ed???
?
Koooolll!!

 

[Ed]

But am I the real Mr Ed? Neigh, neigh and thrice neigh!

Cheers.

Ed

 

[Andy Laszlo]

Thanks Mr Ed,

I ended up putting a DNS forwarder for the proliant server. So that the
clients think that the proliant and gatway server have the same IP address.
This seems to have done the trick, and I don;t think there are too many
caveats.

I can also confirm you can alleviate the problem by disabling NetBios, how
weird!

Thanks
Andy

 

[Ed]

Hello again,

Thanks for the update and the information about the DNS forwarder; it may
well come in handy, Andy.

Cheers.

Ed