L
Lori Williamson
My company is considering a conversion to Microsoft
Exchange 2003 / Outlook Web Access. We are presently
running Exchange 5.0 with Outlook 2000. However, before we
decide to do this, I need to know how 2003 compares to
Outlook 2000 in regards to Contact maintenance. We
currently have four different Contact databases, with the
largest having more than 700 Contacts, and it increases
all the time. The Microsoft Exchange 2003 trial version
seems to be geared to individual users, not Administrator
functions.
As indicated above, I have been working with the Microsoft
Exchange 2003 trial, but I have some serious concerns that
can't be addressed in the trial. The questions listed
below detail my concerns regarding things we currently do
in Outlook 2000, but which I can't find comparable
capability for in the Microsoft Exchange 2003 / Outlook
Web Access trial program.
I have contacted Microsoft No-Charge Support, but they are
unable to help me. Apparently, the only way Microsoft
will provide this information is through their support
phone line, which would cost $100 - $245.
I would like to know if there is another trial program for
Administrators who need more detailed information. If
there is, I would like that information. If there isn't,
where can I find answers to the questions below?
1. How do you create a Custom View or modify an existing
View?
We currently do this through the View Menu.
2. How do you create a Custom Form or modify the existing
Form format for entering Contact details? Where are these
Forms saved?
We currently do this through the Tools Menu / Forms Menu.
Forms are saved in a Forms Library.
3. How do you set up & maintain Public Folders for
Contacts?
The only information in this trial involves public mail
folders.
4. How do you Import/Export files/folders (.csv files
specifically)?
All I can work with in this trial is favorites & cookies,
so I can't test its use with Contacts.
5. How do you Create a new contact for an existing address
group?
We currently go through the Actions Menu / New Contact
From Same Company. This opens a new record w/existing
address, etc. Once the changes are made & saved, you are
still in that view and can continue working.
The only way I see to do this in the trial is: Select a
Contact & click the Move/Copy button. This allows you to
copy the Contact record, but in order to view and make
changes to the new Contact, you have to refresh, or re-
select, the Contacts Folder. Because of the size of our
database, this would be a very cumbersome and time-
consuming task.
6. Where do you enter information for Categories?
We use Categories extensively. In the trial, I can view
the Categories column in Phone List view, but I can't find
any way to enter this information.
7. Can you do a search for all Contacts with specific
information (i.e., all those Contacts with category A,
etc.)?
Again, we use this process extensively.
Any information or help anyone can provide would be
greatly appreciated.
Lori Williamson
Exchange 2003 / Outlook Web Access. We are presently
running Exchange 5.0 with Outlook 2000. However, before we
decide to do this, I need to know how 2003 compares to
Outlook 2000 in regards to Contact maintenance. We
currently have four different Contact databases, with the
largest having more than 700 Contacts, and it increases
all the time. The Microsoft Exchange 2003 trial version
seems to be geared to individual users, not Administrator
functions.
As indicated above, I have been working with the Microsoft
Exchange 2003 trial, but I have some serious concerns that
can't be addressed in the trial. The questions listed
below detail my concerns regarding things we currently do
in Outlook 2000, but which I can't find comparable
capability for in the Microsoft Exchange 2003 / Outlook
Web Access trial program.
I have contacted Microsoft No-Charge Support, but they are
unable to help me. Apparently, the only way Microsoft
will provide this information is through their support
phone line, which would cost $100 - $245.
I would like to know if there is another trial program for
Administrators who need more detailed information. If
there is, I would like that information. If there isn't,
where can I find answers to the questions below?
1. How do you create a Custom View or modify an existing
View?
We currently do this through the View Menu.
2. How do you create a Custom Form or modify the existing
Form format for entering Contact details? Where are these
Forms saved?
We currently do this through the Tools Menu / Forms Menu.
Forms are saved in a Forms Library.
3. How do you set up & maintain Public Folders for
Contacts?
The only information in this trial involves public mail
folders.
4. How do you Import/Export files/folders (.csv files
specifically)?
All I can work with in this trial is favorites & cookies,
so I can't test its use with Contacts.
5. How do you Create a new contact for an existing address
group?
We currently go through the Actions Menu / New Contact
From Same Company. This opens a new record w/existing
address, etc. Once the changes are made & saved, you are
still in that view and can continue working.
The only way I see to do this in the trial is: Select a
Contact & click the Move/Copy button. This allows you to
copy the Contact record, but in order to view and make
changes to the new Contact, you have to refresh, or re-
select, the Contacts Folder. Because of the size of our
database, this would be a very cumbersome and time-
consuming task.
6. Where do you enter information for Categories?
We use Categories extensively. In the trial, I can view
the Categories column in Phone List view, but I can't find
any way to enter this information.
7. Can you do a search for all Contacts with specific
information (i.e., all those Contacts with category A,
etc.)?
Again, we use this process extensively.
Any information or help anyone can provide would be
greatly appreciated.
Lori Williamson