S
scoobydoo
A customer of mine has developed a problem on two of their Windows XP
Professional machines running Office 2003 Professional SP3.(I have
re-installed Office and cleared their local profiles, removed all the content
of their respective Temp folders and deleted the Normal.dot.)
Also they had started to use C:\OLKxx folders for their Outlook temporary
folders - have amended their registry to point them back to default locations
- this fixed issues with opening attachments etc but they still have the
following problem popping up intermittently when in Word directly or via
Outlook:
...working in Word and I got ‘you are working without a Word work file and
memory is nearly full. Save your work’. But it wouldn’t let me save and I
had to manually switch off computer.
...replying to an e-mail with only Outlook open. I clicked on reply and was
taken to Word with the usual box 'you are working without a Word work file
and memory is nearly full. Save your work’ I closed Word which took me back
to Outlook with the usual box 'Microsoft Word is set to be your e-mail editor
etc.'
These machines have stacks of RAM @ 2x 512mb sticks installed.
The ‘My Documents’ folder is redirected to a server share.
Please don’t point me at http://support.microsoft.com/?kbid=302629
Any help or advice would be much appreciated. Thanks in advance.
Professional machines running Office 2003 Professional SP3.(I have
re-installed Office and cleared their local profiles, removed all the content
of their respective Temp folders and deleted the Normal.dot.)
Also they had started to use C:\OLKxx folders for their Outlook temporary
folders - have amended their registry to point them back to default locations
- this fixed issues with opening attachments etc but they still have the
following problem popping up intermittently when in Word directly or via
Outlook:
...working in Word and I got ‘you are working without a Word work file and
memory is nearly full. Save your work’. But it wouldn’t let me save and I
had to manually switch off computer.
...replying to an e-mail with only Outlook open. I clicked on reply and was
taken to Word with the usual box 'you are working without a Word work file
and memory is nearly full. Save your work’ I closed Word which took me back
to Outlook with the usual box 'Microsoft Word is set to be your e-mail editor
etc.'
These machines have stacks of RAM @ 2x 512mb sticks installed.
The ‘My Documents’ folder is redirected to a server share.
Please don’t point me at http://support.microsoft.com/?kbid=302629
Any help or advice would be much appreciated. Thanks in advance.