Hi Phillip:
I should not have been so tough on him. I know exactly how he got here...
The New, Improved, Electronic Headless Chook (otherwise known as Microsoft
WebNews) conceals the group it is actually sending to from the user.
Actually, it was a good idea gone wrong: it will shortly be fixed. The idea
was that we got thoroughly sick of users asking the same question day after
day, receiving the same answer day after day. The problem was that users
did not search back through the postings to see if their question had
already been answered. That, in turn, is because in WebNews they do not
know that they are actually posting to a newsgroup.
In fact, they do not even know that newsgroups exist. They think they are
in a new-fangled chat-room. WebNews tried to force them to read before
writing by causing them to first ask a question. It would then parse their
question and search the previous postings, and say "If these responses do
not answer your question, then go ahead and post..."
This was a great idea. However, for best search performance, they chose to
search the entire newsgroup hierarchy, because another problem was that
users did not know which group to look in. OK so far, but when it comes
time to post, the user has to be alert enough to see where WebNews intends
to send the post, and those who cannot read usually are not
There are improvements coming down the pipe to this mechanism: one will
boldly display where the post is going to be sent, the other will force
users to use a name other than "anonymous" when they send. We have
discovered that the likelihood of users making sense and being polite
improves dramatically when they know that whatever they send will appear
under their real name
Cheers
he either stumbled into the wrong group my accident. or he is a recent 'doze
to Mac'
convert and was unware Mac's don't use wordpad. for ascii editors we have
BBEdite
lite or regular (pay about $90 for regular version).
Be careful though, we don't wish to foster the same behavior a mac person
receives
when they stumble into a PC group. I did that about 7-8 years ago and some of
my
hide just finished growing back this year :-D. They are rougher than 50 grit
emory
cloth on wood. :-D
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <
[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410