Wrod Crashes when I click on Address Book

C

CB

I am Using Office XP with Serivce pack 3 and Win XP Pro with service pack 2.

I have no problem with my contact list in Outlook 2002. However, when I
try to click on the address book from MS Word 2002, it crashes and wants to
send an error report to Microsoft. I have allowed it to do so a number of
times and checked the MS error site for a solution, but have come up empty.

I get the following error in MS Word 2002:
AppName: winword.exe AppVer: 10.0.6612.0 ModName: schdmapi.dll
ModVer: 9.1.2318.0 Offset: 00016abb

It all used to work and now it doesnt. I suspect a corrupted MAPI account
but don't know how to fix.

Please help!
 
R

Russ Valentine [MVP-Outlook]

Did you try renaming schmapi.dll and running Detect and Repair?
 

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